Gift Policy

From time to time we run “Free Gift” offers and promotions when you purchase qualifying items or place a qualifying order. These are the terms and conditions that govern those promotions:

  • The free gift cannot be substituted for any other item, cash or credit.
  • This offer is only available on orders placed here on our website,
  • The free gift offer may not be used in conjunction with any other offer or promotion that we run on our website, unless otherwise stated.
  • The free gift will be dispatched with the relevant items from your qualifying order.
  • If a customer wishes to return an order that included a free gift, please be sure to include the gift with your return or your refund will be adjusted to deduct the retail value of the gift.
  • This promotion or offer is valid within the dates as stated on the relevant page.
  • In the event of any dispute, the decision of Gobi Cashmere is final.
  • We reserve the right to amend these terms and conditions at any time. If we do this we will publish the amended terms and conditions on this page.
  • A customer is not eligible for the free gift by the sole purchase of a gift card. The customer can receive the free gift by making a purchase via the gift card. Thus, only the final receiver or user of the gift card is applicable for a free gift.